Travel Notification

Domestic & Overseas Travel Notification

Your adventure is fast approaching and we wanted to take a moment to confirm your domestic or overseas travel information in order to prevent any possible VISA security issues.

As you may already know, CARD MEMBER SECURITY is the neural network that scores transactions for our debit cards. If a high enough score is reached, the card may be blocked. Out of area and overseas transactions sometimes drive that score up.

To help prevent this from happening, we memo your accounts on the card processor and Greater Nevada CU systems. The CARD MEMBER SECURITY processing employees reviewing the fraud scores should read these comments before actually blocking the card.

Please confirm your travel information and card information. If you have not listed an area or country that you plan to visit, please let Greater Nevada CU know by calling (800)421-6674. The representative(s) you speak with will complete a travel notification form that will reach the necessary areas. The representative will also have a couple of friendly reminders and helpful phone numbers.

For example:

  • Travelers: John and Jane Smith
  • Depart: 07/04/11
  • Return: 07/17/11
  • Countries: Ireland, France
  • Cell Phone: 123-456-7890
  • Visa Cards: 1 debit card ending in 1234

INFORMATION TO TAKE WITH YOU:

Card Member Security Telephone Numbers - Within the US 1-888-241-2440 or Outside the US 1-909-941-1034

DEBIT Card Questions: Phone: (775) 882-2060 or (800) 421-6674

Credit Union Hours: M - F 8:30 am-6pm and SAT 8:30 am - 2pm

VISA Assistance: Within the US=1-800-847-2911 or Outside the US 1-410-581-9994

Please do not hesitate to contact the Credit Union!

Please note:

It is advisable to carry more than one credit and/or debit card when traveling overseas. Greater Nevada CU also offers Visa Prepaid Reloadable Cards and Travelers Checks.

Have a safe and wonderful trip!