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Greater Nevada Credit Union Member Testimonials

Providing a greater member experience is something our team at GNCU strives for every day. To monitor our service levels, Greater Nevada administers ongoing email and online satisfaction surveys.

Following are recent testimonials members have shared through these surveys:

  • "Saturday in bank transaction excellent, Brandon met us at door and completed in 5 mins." (April 2018)
  • "The branch is so helpful and everyone is so friendly. I can't imagine banking anywhere else." (April 2018)
  • "This experience regarding personal finance only solidifies the axiom that lending is most appropriately conducted by a local Credit Union, rather than a large network bank. In this respect, I would have to say that GNCU is the cream of the Northern Nevada credit unions." (March 2018)
  • "The finance department is awesome! Over above helpful. Save me a lot of money!! Thanks Brandon!" (March 2018)
  • "GNCU and Cindy made our RV loan so easy and informative that we actually asked Cindy, 'So that's it, that's all we have to do?' Cindy replied, 'Yep, now go have fun shopping, and let me know!'" (March 2018)
  • "Great service, amazingly easy process for my auto loan!" (March 2018)
  • "We drove by the credit union many times before finally stopping. We are new to Nevada and finally decided this is where we wanted to do our banking. We were so welcomed. Love all credit union has to offer. Great representative!" (March 2018)
  • "Outstanding service and friendly staff makes my experience great every time!" (March 2018)
  • "I think that this is a good bank for people to bank with. The people are very nice and are very informative." — Elizabeth S. (March 2018)
  • "Great staff, great savings on my auto and RV loans." (February 2018)
  • "I have visited many banks and credit unions and never have I ever encountered such wonderful service. No matter what branch I visit every employee goes up and beyond the call of duty with each interaction. The customer service level at GNCU is supreme and not pushy like at other establishments. That is why I will continue to spread the word on how all other banks and credit unions need to rise to the same level as GNCU when it comes to banking and customer service." (February 2018)
  • "Greater Nevada Credit Union is always prompt to respond to our needs." (February 2018)
  • "Always friendly and efficient."
  • "We have been members for years and have no plans to go anywhere else. GNCU has been there for us all through the years. Thank you GNCU for all the years and many more." — The Costons (January 2018)
  • "Greater Nevada Credit Union has been nothing but a pleasant and reliable company to bank with. I will continue to back with them as I am pleased with their services."(January 2018)
  • "Greater Nevada Credit Union is a great place to do business. The people are friendly and helpful. I will definitely be a member for life."(January 2018)
  • "GNCU, best rates and best service, can't be beat."(January 2018)
  • "Awesome customer service, love having my loans with the credit union." — Kari (January 2018)
  • "As a new resident to Reno, I appreciate all of the friendly assistance I have received. I am so glad that I chose GNCU as my primary "bank". Thank you to all that have helped me."(January 2018)
  • "Great service. Very friendly and knowledgeable." — Dennis (January 2018)