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National Cyber Security Awareness Month
Greater Nevada Credit Union is proud to participate in National Cyber Security Awareness Month 2016. Cyber security is a shared responsibility, and we all have a role to play in making the Internet safer and more secure for everyone.
Throughout the month, we will highlight the issue of cyber security on our website, and on our social media posts. We hope you will join our efforts to promote this issue. Online safety and security are shared responsibilities; together we can positively impact our online community.
Please take these simple actions to help keep you, your identity, and your information safer online:
- Set strong passwords and don’t share them with anyone.
- Enable multi-factor authentication on your sensitive accounts. This requires you to use an additional piece of information to verify your identity (such as a PIN sent to your mobile device) to provide an added layer of security.
- Keep your operating system, browser, and other critical software optimized by installing updates.
- Maintain an open dialogue with your family, friends, and community about Internet safety.
- Limit the amount of personal information you post online and use privacy settings to avoid sharing information widely.
- Be cautious about what you receive or read online—if it sounds too good to be true, it probably is.
For additional tips and resources, visit www.dhs.gov/stopthinkconnect
Fraudulent Text Messages Reported from GNCU Members
It has been reported that a few of our members have received fraudulent text messages for debit card alerts. Fraudulent phone numbers to be on alert for are 855-340-1398, 844-906-0819 and 844-906-0773.
The reported fraudulent messages list a contact number. Please always double check that the contact number is in fact Greater Nevada's. Our member service phone number is 775-882-2060 and our toll-free number is 800-421-6674. If a text message lists a different number, do not call it. Please note that GNCU would never text out personal information regarding your account or card. If you think you have received a fraudulent message, please contact our member service team.
Members should also be on alert for fraudulent text messages from the National Credit Union Association (NCUA). The message reads: "National Credit Union Administration Alert for (recipient's phone number). Contact 844-234-5445."
These texts are not communications from NCUA. The agency does not seek personal information through the internet or on the telephone.
NCUA operates an online Fraud Prevention Center that offers information about avoiding frauds and scams on its MyCreditUnion.gov website.
Yahoo Data Breach: Next Steps
Over 500 million Yahoo accounts were stolen. "The account information may have included names, email addresses, telephone numbers, dates of birth, hashed passwords (the vast majority with bcrypt) and, in some cases, encrypted or unencrypted security questions and answers," Yahoo said in a statement.
All users should change their password and security questions as well as review their accounts for any suspicious activity.
Sensitive financial data is not believed to be included in the stolen information, according to Yahoo, but it is always best to make sure that you use a unique password for your online banking accounts.
For more infomration visit identitytheft.gov/Info-Lost-or-Stolen.
GNCU Once Again Voted Best Financial Institution
For the 10th consecutive year, Greater Nevada Credit Union was voted "Best Financial Institution" in the annual Best of Carson City poll in the Nevada Appeal.
Congratulations to all the Greater Nevada people who provide a level of service that gets recognized year after year, and a big thank you to the Nevada Appeal readers who voted for us!
Greater Nevada Credit Union was also voted Best Credit Union and Best Local Place to Work by Reno News & Review!
$40,000 in Scholarships Awarded to 20 Students
For 17 years Greater Nevada has been awarding scholarships to help students further their education. This year we received 88 applications and we're happy to announce the 20 individuals who were each awarded a $2,000 scholarship. Click here to view all of our scholarship winners.
Be Aware of Phishing Scams!
Phishing scams try to trick people into downloading malware or revealing confidential information by posing as legitimate people or businesses (like a financial institution). Most phishing scams are conducted through email but may also extend to texts, calls, social media and websites.
How do I protect my personal information?
- Slow down! The sheer volume of emails and texts you receive may cause you to click on a link or respond without thinking.
- Don’t respond to commands or a request for personal information from unsolicited emails, texts or phone calls. Reputable firms won’t make threats or ask you to confirm a PIN, Password or Account number.
- Examine. Check for spoofed email addresses that look like real company’s name but have extra words, letters or numbers. Be wary of poor spelling or vague subject lines in emails or texts.
- Stay alert. Stay informed.
Remember, Greater Nevada will never ask for your personal information via email. If you receive a suspicious email or have any form of unsolicited contact from individuals seeking personal information about you or your accounts, please notify us at email@example.com or call 775-882-2060.
It’s official: The Aces Ballpark in Reno is now Greater Nevada Field!
We’re looking forward to being a part of the many events and programs that will take place at Greater Nevada Field in the coming years, including the Reno Aces Triple-A baseball team and new ones such as the United Soccer League’s Reno 1868 Football Club that will begin playing in 2017. This partnership enables us to help our members through access to ticket discounts and other opportunities, while charitable organizations within our members’ communities will have access to Greater Nevada’s community tabling area to raise awareness and funds for their worthy causes. Learn more now.
$352 In Extra Value - The Value of Your Membership
It is our pleasure to help our members Live Greater. Throughout 2014, members received $352 in extra value compared to bank customers. To see all the ways Greater Nevada returned earnings to members, click here.
Greater Nevada Voted Best Financial Institution
in Carson City and Carson Valley
We're proud to announce that for the 9th consecutive year GNCU has been voted Best Financial Institution for Carson City in the Nevada Appeal Readers' Choice poll and in the Record Courier's poll for Carson Valley. Thank you to all who voted for us! See more awards here.
Pay with Your Greater Nevada Visa® Debit Card Using Apple Pay™
Now you can enjoy all the benefits of your Greater Nevada Visa Debit Card using Apple Pay on iPhone 6. Apple Pay changes how you pay with breakthrough contactless payment technology and unique security features built right into iPhone 6. So you can pay in an easy, secure, and private way. Click here to learn more!
GNCU Upgrading Fraud Detection & Notification System
As part of our continuing effort to bring the best technology and service to our members Greater Nevada Credit Union is upgrading our Fraud Detection and Notification System. The new system will provide more immediate attention to notify our members faster when fraud is suspected. The notification portion of the system includes a state-of-the-art automated assistant to help our members review transactions and confirm their spending activity on debit cards.
If you receive a notification call from our automated assistant, whom we have nick-named Jill, please work with her to answer questions regarding recent card activity. Please also be aware that our Card Member Security team that provides fraud alert management is available 24 hours per day, 7 days per week should you need assistance from a live agent.
If suspicious transactions are identified as fraudulent, calls will be transferred to our outstanding member support team at Card Member Security to help you take the necessary precautions to protect your cards and related accounts. If the recent activity is legitimate, members will be able to close the case with the phone attendant using their touch-tone phone. Thank you for your support through this upgrade and, as always, thank you for being a member of Greater Nevada Credit Union.
Greater Nevada Expands Business Lending Services
Credit Union's increase in business loans reflects growing demand in northern Nevada
(Carson City, Nev.) July 24, 2014 - Over the past year and a half, Greater Nevada Credit Union (GNCU), the area's largest locally-based credit union, has seen more than 115% growth in its business lending portfolio. One of the credit union's newest products, construction loans, is taking off just as rapidly, thanks to local businesses that want to expand, and the unique services offered by Greater Nevada to help them do it.
Vice President of Business Services, Jeremy Gilpin, says his team is filling a gap for small to medium size businesses that need money to build and expand. "Many of these loans are too small for the bigger banks and often get referred to us, especially since other financial institutions in our area aren't necessarily equipped to deal with construction loans. We have not only the expertise for taking care of these loans, we also have the flexibility to look at different options and ultimately find a solution that works best for each business owner."
A recent example is L.A. Bakery in Carson City, which, thanks to a construction loan from Greater Nevada, was able to expand its business to provide better dine-in and take-out options, while also increasing its wholesale distribution. Like many businesses in northern Nevada, an area hit hard by the recent recession, L.A. Bakery was ready to grow, though funding options remained limited, especially through larger financial institutions.
Gilpin says that though Greater Nevada has offered business services for decades, it wasn't until last year that a focus was on significantly expanding the department and its offerings. Collectively, his staff offers business owners more than a hundred years of experience, as well as a competitive suite of deposit and loan products. For example, the credit union currently offers three different business checking products, as well as a wide variety of business loans (including SBA and agricultural loans), business credit cards and merchant services.
"Up until last year, northern Nevadans haven't thought of Greater Nevada Credit Union for business banking and loans," says Gilpin. "By having the services and products that are in demand, as well as the expertise and flexibility to customize each solution, we're able to help a lot of local businesses get to the next level."
Greater Nevada is headquartered in Carson City and has been helping Nevadans with their financial needs since 1949. The credit union serves more than 45,000 consumers and small businesses, and has $500 million in assets. Greater Nevada has also been consistently recognized as both Best Financial Institution in many of its service areas and as a top employer by the Reno/Tahoe Best Places to Work Awards. For more information, visit gncu.org.
Photo: (pictured left to right) Roger Kadz, Business Development Officer, Nevada State Development Corporation, Melissa Harlow, GNCU Branch Manager, Jeremy Gilpin, GNCU VP of Business Services, Jesse Hartford, GNCU Business Lending Specialist, and Holly Speir, GNCU Business Services Specialist, outside of L.A. Bakery, which expanded thanks to a construction loan from Greater Nevada Credit Union.