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Phishing Alert - Malicious PDF

Wednesday Jan 4th, the SANS Internet Storm Center warned about an active phishing campaign that has malicious PDF attachments in a new scam to steal email credentials.

The SANS bulletin said that the email has the subject line “Assessment document” and the body contains a single PDF attachment that claims to be locked. A message reads: “PDF Secure File UNLOCK to Access File Content.”

Be on the lookout for any suspicious emails, attachments or PDFs. If you were not expecting to receive something then do not open it. 

Remember, Greater Nevada will never ask for your personal information via email. If you receive a suspicious email or have any form of unsolicited contact from individuals seeking personal information about you or your accounts, please notify us at emailfraud@gncu.net or call 775-882-2060.  For more tips to protect your personal information and identity, visit our Fraud Alerts page.

GNCU Named USDA 2016 National Lender of the Year USDA Lender of the Year 2016

Greater Nevada Credit Union (GNCU) was recently named the 2016 National Lender of the Year by the Unites States Department of Agriculture (USDA) after GNCU obligated over $120 million in loans, all guaranteed by the agency's Business and Industry Guaranteed Loan Program. The award was announced by Agriculture Deputy Under Secretary Lisa Mensah on Oct. 28 at the National Rural Lender's Association Conference in Washington, D.C., during part of USDA's observance of National Cooperatives Month. 

On Nov. 18, Nevada’s USDA Rural Development Business Programs Director Herb Shedd applauded the credit union's efforts at a press announcement at Greater Nevada Field, of which Greater Nevada Credit Union is the title sponsor.  Business Team Accepts Lender of Year Award  

For more information, click here to read the feature in Northern Nevada's Business Weekly. 


Announcing Your Board of Director Candidates

This year, two director positions are available and Greater Nevada is pleased to announce that we have three candidates who are seeking to fill those seats. 

The deadline for submitting an application for candidacy has passed, however, members may use the petition process to be considered for the ballot. Click here for more information. 

Fraudulent Text Messages Reported from GNCU Members 

It has been reported that a few of our members have received fraudulent text messages for debit card alerts. Fraudulent phone numbers to be on alert for are 855-340-1398, 844-906-0819 and 844-906-0773.

The reported fraudulent messages list a contact number. Please always double check that the contact number is in fact Greater Nevada's. Our member service phone number is 775-882-2060 and our toll-free number is 800-421-6674. If a text message lists a different number, do not call it. Please note that GNCU would never text out personal information regarding your account or card. If you think you have received a fraudulent message, please contact our member service team. 


Members should also be on alert for fraudulent text messages from the National Credit Union Association (NCUA). The message reads: "National Credit Union Administration Alert for (recipient's phone number). Contact 844-234-5445."  

These texts are not communications from NCUA. The agency does not seek personal information through the internet or on the telephone.

NCUA operates an online Fraud Prevention Center that offers information about avoiding frauds and scams on its MyCreditUnion.gov website.

GNCU Once Again Voted Best Financial Institution

Best Financial Institution Carson City

For the 10th consecutive year, Greater Nevada Credit Union was voted "Best Financial Institution" in the annual Best of Carson City poll in the Nevada Appeal.

Congratulations to all the Greater Nevada people who provide a level of service that gets recognized year after year, and a big thank you to the Nevada Appeal readers who voted for us!   

Greater Nevada Credit Union was also voted Best Credit Union and Best Local Place to Work by Reno News & Review and by the readers of the Record Courier in Carson Valley. 

$40,000 in Scholarships Awarded to 20 Students

For 17 years Greater Nevada has been awarding scholarships to help students further their education. This year we received 88 applications and we're happy to announce the 20 individuals who were each awarded a $2,000 scholarship.  Click here to view all of our scholarship winners.

It’s official: The Aces Ballpark in Reno is now Greater Nevada Field!Greater Nevada Field

We’re looking forward to being a part of the many events and programs that will take place at Greater Nevada Field in the coming years, including the Reno Aces Triple-A baseball team and new ones such as the United Soccer League’s Reno 1868 Football Club that will begin playing in 2017. This partnership enables us to help our members through access to ticket discounts and other opportunities, while charitable organizations within our members’ communities will have access to Greater Nevada’s community tabling area to raise awareness and funds for their worthy causes.  Learn more now.   

 

Pay with Your Greater Nevada Visa® Debit Card Using Apple Pay™ 

Apple_Pay_Logo.jpg

Now you can enjoy all the benefits of your Greater Nevada Visa Debit Card using Apple Pay on iPhone 6. Apple Pay changes how you pay with breakthrough contactless payment technology and unique security features built right into iPhone 6. So you can pay in an easy, secure, and private way. Click here to learn more! 

GNCU Upgrading Fraud Detection & Notification System

 As part of our continuing effort to bring the best technology and service to our members Greater Nevada Credit Union is upgrading our Fraud Detection and Notification System. The new system will provide more immediate attention to notify our members faster when fraud is suspected. The notification portion of the system includes a state-of-the-art automated assistant to help our members review transactions and confirm their spending activity on debit cards.
 
If you receive a notification call from our automated assistant, whom we have nick-named Jill, please work with her to answer questions regarding recent card activity. Please also be aware that our Card Member Security team that provides fraud alert management is available 24 hours per day, 7 days per week should you need assistance from a live agent.
 
If suspicious transactions are identified as fraudulent, calls will be transferred to our outstanding member support team at Card Member Security to help you take the necessary precautions to protect your cards and related accounts. If the recent activity is legitimate, members will be able to close the case with the phone attendant using their touch-tone phone. Thank you for your support through this upgrade and, as always, thank you for being a member of Greater Nevada Credit Union.

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