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Tracy Reitnauer

Commercial Servicing and Documentation Manager

Tracy has more than 22 years of banking experience, with 18 in commercial lending. She manages a staff of documentation and servicing professionals to ensure the closing process is handled efficiently and in accordance with the guidelines established with each lending partner, as well as those within the guidelines of government lending programs. Post-closing, Tracy oversees the ongoing servicing of the loan portfolio and required reporting to several government agencies.

Prior, Tracy worked as the Documentation and Servicing Manager for the Greater Nevada Credit Union. Before relocating to the Reno, Nevada area in 2008, Tracy served as Vice President of Loan Documentation for PNC Bank in Virginia and Maryland after the acquisition of a smaller community bank.

Outside of work, Tracy enjoys volunteering with local area food banks, the Special Olympics, and Habitat for Humanity.

Claudia Hill

Senior Commercial Loan Servicing Specialist

Claudia’s more than 37 years of experience in commercial banking have been centered on commercial lending. She has supported borrowers in numerous areas, including commercial real estate, construction, residential development, business equipment, tenant improvement, and those pursuing SBA lending.

Prior to joining Greater Commercial Lending, Claudia worked for banks in Nevada and Texas; these diverse institutions ranged from a community bank to one of the largest in the nation. She attended financial courses at the University of Las Vegas and North Harris County Community College.

Claudia has served as a volunteer for Habitat for Humanity and Toys for Tots.

Leigha Morrow

Loan Documentation Specialist

Leigha handles onboarding and related servicing functions for Greater Commercial Lending. She specializes in boarding loans to the servicing system, processing modifications and extensions, performing file maintenance, billing, and reporting to government guaranteeing agencies.

First joining the Greater Nevada team in the credit union, Leigha supported members in managing their transactions. She then became a Member Accounting Specialist, where she maintained account balance accuracy while ensuring compliance with NACHA and UCC regulations.

Leigha is currently pursuing her bachelor’s degree in Accounting at Western Governors University.

Emily Andrea

Commercial Loan File Coordinator

Emily organizes internal and attorney prepared commercial loan documents for auditors to examine for regulatory compliance. She works closely with external vendors to acquire additional documentation for a variety of commercial loan types, including SBA, USDA, and construction.

Emily’s previous financial experience was also with a Greater Nevada organization, where she was a member service representative/bank teller for the credit union. While in college, Emily worked in customer service for In-N-Out Burger. She earned an Associate of Arts degree from Western Nevada College.

Bud Snoke

Institution Partner Specialist

Bud has held multiple roles in the Greater Nevada organizations, working in commercial loan services, member services, branch operations, and business lending. He currently works with financial institutions, brokers, packagers, and government agencies to support USDA, conventional and construction loans sales. Bud is a volunteer with Special Olympics.

Pierre Herring

Institution Partner Specialist

Pierre serves as a liaison between Greater Commercial Lending and brokers, dealers, investors, participants, and borrowers. He first gained experience in guaranteed lending as a USDA loan packager, while he evaluated applications, conducted financial analyses, and regularly communicated with government agencies.

Pierre previously worked as head of Clover Capital, Inc. and as a police detective/sergeant in South Lake Tahoe, California.

Matt Franzino

Institution Partner Specialist

Matt has been in financial services for 10 years, at Bank of the West and Wells Fargo Bank, working in personal banking, mortgage origination and operations, and financial advising. Prior to beginning his career in financial services, Matt founded and ran an organic vegetable farm, handling both business and horticulture operations.

He handles appraisals and flood determinations for Greater Commercial Lending, providing support for USDA, SBA, conventional, and construction loans. Along with setting up ACHs and developing remittance reports for the investors and participants, he books each loan into the internal system.

Heavily involved in the community, Matt serves as a mentor and is a volunteer with the Special Olympics, Bite of Reality, the Nevada Humane Society - Carson City, Keep Tahoe Blue, and Camp Lots of Fun.