With more than 30 years of experience in the banking industry, Glenda Fitzpatrick is a seasoned operations manager with extensive banking and financial services experience. She is committed to providing the highest-level client service deliveries and has a proven ability to identify and set organizational priorities at multiple levels, providing follow-through leadership to ensure goals and objectives are met. As a motivated and results-oriented leader, she is adept at managing resources and people processes and achieving consistent, cost-saving operational efficiencies. Her specialties include performance management, process improvement, team leadership, communications, quality control, productivity improvement, and resource management.
As the head of Greater Commercial Lending’s Commercial Operations, Glenda leads a team focused on servicing and investor relations.
Before joining GCL, Glenda served as the Senior Vice President and Loan Operations Director for Georgia Primary Bank and the Senior Vice President and Atlanta Loan Operations Director of Atlanta Market, First Landmark Bank, a division of National Bank of Commerce. Previous to that, she spent almost 10 years with The PrivateBank. Throughout these experiences, she gained more than 15 years of SBA servicing knowledge and expertise.
Glenda holds a Bachelor's degree in Business Administration from Georgia College & State University and is a Certified Regulatory Compliance Manager by the Institute of Certified Bankers.