Helping More People Live Greater, Even During Financial Uncertainty:

If you’re experiencing financial uncertainty, especially now as we all navigate the COVID-19 situation, Greater Nevada Credit Union and its subsidiaries are here to help. Whether you’re a current member or business member, or a member of our community, you can turn to Greater Nevada Credit Union, Greater Nevada Mortgage, and Greater Commercial Lending for a wide variety of financial resources and assistance.

To apply for the U.S. Small Business Administration's Paycheck Protection Program (PPP), please click here.
Member Service Hotline & Messages:
We are currently experiencing longer than normal response times for phone calls and secure messages due to a large increase in volume. We encourage you to learn more about all digital banking options available to members, and we appreciate your patience during this time.
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Greater Nevada Credit Union Financial Help

For your personal or business banking needs.

 

Managing Debt and Bills

Managing Debt and Bills

 

Savings Help

 

Protecting and Growing Savings

Questions or Concerns About Investments

Reviewing Your Insurance Needs

Review Investments and Insurance Needs

 

 

Greater Nevada Mortgage

For your home loan needs.

 

Greater Nevada Mortgage

 

Help for Homeowners

  • Help for existing clients: Mortgage payment assistance is available to borrowers impacted by COVID-19 (unemployment, reduction in regular work hours, or illness of a borrower/co-borrower or dependent family member) affecting their ability to make their monthly mortgage loan payment. To learn more, please call (775) 888-4620, or email GNMLoanServicing@gnms.com Monday through Friday, 8:00 a.m. to 5:00 p.m.
  • Questions about refinancing: Greater Nevada Mortgage, licensed in both Nevada and California, provides no cost, no obligation consultations with experienced Mortgage Consultants.

 

Greater Commercial Lending

Assistance with your business loans.

 

Help for Nevada Businesses

  • U.S. Small Business Administration's (SBA) Paycheck Protection Program (PPP): Greater Commercial Lending is a preferred lending partner of the SBA and available help small business owners throughout Nevada, regardless of whether they have a current relationship with GNCU or not. Apply online for the Paycheck Protection Program (PPP)
  • Help for existing clients: Additional commercial loan assistance may be available through Greater Commercial Lending. Please contact us for more information.

Greater Commercial Lending

 

 

Greater Nevada Branches & Offices

Greater Nevada Credit Union has branches in Carson Valley, Carson City, Dayton, Reno, Sparks, Elko, Ely, Fernley and Wendover.

 

Greater Nevada Credit Union Branches

 

Serving Members Across Nevada

To help more people Live Greater by working to keep our communities safe from the spread of the COVID-19, Greater Nevada is temporarily modifying retail access across all locations. During this time, GNCU branch locations will operate under reduced hours. There will also be a limit of 10 individuals, members, and employees that can be present in a branch lobby simultaneously.

Click here to view the hours of operation by GNCU branch location. 

In alignment with guidance and recommendations of health officials, including the Center for Disease Control, our retail locations have increased the frequency of cleaning and disinfecting public and employee areas, as well as installing sanitizing stations.

As we continue to do our part in preventing spread of the COVID-19, we strongly encourage members to use our other banking channels, or members may also mail us at: Greater Nevada Credit Union, 451 Eagle Station Lane, Carson City, NV 89701.

To protect the health of our staff and members, please do not enter any branch if you feel ill.

 

 

Greater Nevada Digital Services

We make it easy for you to do your banking from just about anywhere.

 

Secure Digital and Phone Options

We understand that members may prefer during this time to primarily utilize digital channels to manage their finances. Greater Nevada provides our members the following tools and service resources:

Please Note: We are currently experiencing longer than normal response times for both phone calls and secure messages due to a large increase in volume. We appreciate your patience during this time.

Managing Debt and Bills

 

 

Other Resources

We encourage everyone to be up-to-date and diligent on staying safe during this time of uncertainty.

 

Free Financial Education Resources

 

Free Financial Education Resources

  • Living Greater Blog - Enjoy many different interesting articles about essential financial & lifestyle tips to help you Live Greater!
  • Greater Financial Education Center - Explore at your own pace a fun and interactive way to take control of your personal finances.
  • Financial Education for Kids - All youth are encouraged to take advantage of these free interactive modules, videos, and games to be better prepared for a Greater tomorrow!
  • BALANCE Financial Fitness - Receive free, confidential advice on managing your financial obligations, investment options, and more.
  • Nevada Money Mentors Program - Providing UNR enrolled students with financial education through workshops, presentations and 1:1 personal coaching on topics such as budgeting, debt management, salary negotiation, and avoiding identity theft. GNCU is a proud sponsor of this Greater resource for students!

 

Be Mindful of Potential Scams

Be extra cautious in the the weeks and months ahead for scams tied to COVID-19. Things to watch out for include:

  • Emails claiming to be from the Centers for Disease Control & Prevention (CDC), the World Health Organization (WHO), or other official-sounding organizations claiming to have information about COVID-19.
  • Several COVID-19 and coronavirus-based website names have been recently registered and could be used to cause harm to visitor's computers through malware. Be suspicious of any web addresses that start with Coronavirus map, app or vaccine. Trusted sources like the CDC start with their main domain (CDC.gov) followed by a coronavirus page (CDC.gov/Coronavirus).
  • Emails, websites and advertisements claiming to offer COVID-19 vaccines, pills or other products claiming to cure the virus. These are scams and should be avoided.

COVID-19 Stimulus Scams

As with other aspects of the COVID-19 pandemic, fraudsters are exploiting the relief and stimulus to victimize the public. The U.S. Secret Service has observed a rise in stimulus relief fraud, and expect the fraud attempts to continue throughout the pandemic.

  • How to Identify Threat: Criminal actors are using a variety of means to contact potential victims. In one instance, the criminal actors are using spoofed email addresses posing as U.S. Treasury officials requesting that the victim provide personal identifying information, so that they can receive their share of the stimulus.
  • How to Protect Against This Threat: The U.S. Secret Service stresses that individuals seeking information about the stimulus/relief program contact the specific government agency via its website for guidance. Individuals should follow protocols published by those government websites. During this time, it is stressed that the public maintain an increased vigilance when providing any personal identifying information or other privileged and protected information.
  • Additional Resources: The U.S. Secret Service is working with domestic and foreign law enforcement partners, along with the private sector, to disrupt and dismantle COVID-19 related fraud schemes. If anyone has any information related to this alert, the GIOC can be reached at GIOC@usss.dhs.gov.

Be Mindful of Scams and Security Risks

 

Other Resources

 

Expert Recommendations to Keep Safe

To further protect you and your loved ones, we encourage you to follow preventive actions recommended by the CDC. Those include:

  • Clean your hands often
  • Avoid close contact by being diligent with social distancing
  • Stay home if you are sick
  • Cover coughs and sneezes
  • Clean and disinfect
  • Learn more

For more information about the COVID-19 situation in Nevada, we encourage you to visit Nevada Health Response.