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Greater Nevada Credit Union Financial Help

For your personal or business banking needs.

From March 1, 2020 to March 31, 2021, during the height of the COVID-19 pandemic, we were able to answer the call of our communities in need with:

  • 1,952 loan refinances for members suffering from the pandemic's economic hardships, for a total of $51,486,396
  • 88 approvedshort-term loans for a total of over $600,000
  • 1,911 payment modifications or deferments.


Managing Debt and Bills

  • Help for existing borrowers: Call (775) 334-8633 or email to speak with a Loss Mitigation Specialist, or learn more about Loan Deferment.
  • Loans for debt consolidation or reducing monthly payments: If you find that making your monthly auto, personal, or other type of loan payments is becoming less affordable, call (855) LIV-GR8R or contact us online to speak with a GNCU loan consultant about debt consolidation and loan refinance options to lower your payments or utilize equity. You'll work directly with a local loan expert whose goal is solely based on responsible lending practices to find the right option to meet your personalized needs.
  • Free online resources: Learn more about building financial capability and small business essentials.

Managing Debt and Bills


Savings Help


Protecting and Growing Savings

Questions or Concerns About Investments

Reviewing Your Insurance Needs

Review Investments and Insurance Needs



Greater Nevada Mortgage

For your home loan needs.


Greater Nevada Mortgage


Help for Homeowners

  • Help for existing clients: Mortgage payment assistance is available to borrowers impacted by COVID-19 (unemployment, reduction in regular work hours, or illness of a borrower/co-borrower or dependent family member) affecting their ability to make their monthly mortgage loan payment. To learn more, please call (775) 888-4620, or email Monday through Friday, 8:00 a.m. to 5:00 p.m.
  • Questions about refinancing: Greater Nevada Mortgage, licensed in both Nevada and California, provides no cost, no obligation consultations with experienced Mortgage Consultants.


Greater Commercial Lending

Assistance with your business loans.



Help for Nevada Businesses

  • Help for existing commercial loan clients: Loan assistance may be available through Greater Commercial Lending. Please contact us for more information.
  • Help for new commercial loan clients: From small businesses to growing companies, Greater Commercial Lending takes a personal approach to every business’ lending needs. Learn more about loan options available.

Greater Commercial Lending



Greater Nevada Branches & Offices

Greater Nevada Credit Union has branches in Carson Valley, Carson City, Dayton, Reno, Sparks, Elko, Ely, Fernley and Wendover.


Greater Nevada Credit Union Branches


Serving Members Across Nevada

To help more people Live Greater by working to keep our communities safe from the spread of the COVID-19 virus, Greater Nevada is temporarily adjusting retail access across all locations. During this time, GNCU branch locations will operate under modified hours (subject to change at any time).

In alignment with guidance and recommendations of health officials, including the Center for Disease Control, our retail locations have increased the frequency of cleaning and disinfecting public and employee areas, as well as providing sanitizing stations. Face coverings are required for entrance, and there is a limit of individuals, members, and employees that can be present in a branch lobby simultaneously to maintain social distancing standards.

To protect the health of our staff and members, please do not enter any branch if you feel ill.


Greater Nevada Digital Services

We make it easy for you to do your banking from just about anywhere.



Secure Digital and Phone Options

We understand that members may prefer during this time to primarily utilize digital channels to manage their finances. Greater Nevada provides our members the following tools and service resources:

Please Note: We are currently experiencing longer than normal response times for both phone calls and secure messages due to a large increase in volume. We appreciate your patience during this time.

Managing Debt and Bills



Other Resources

We encourage everyone to be up-to-date and diligent on staying safe during this time of uncertainty.


Free Financial Education Resources


Free Financial Education Resources

  • Living Greater Blog - Enjoy many different interesting articles about essential financial & lifestyle tips to help you Live Greater!
  • Greater Financial Education Center - Explore at your own pace a fun and interactive way to take control of your personal finances.
  • Financial Education for Kids - All youth are encouraged to take advantage of these free interactive modules, videos, and games to be better prepared for a Greater tomorrow!
  • BALANCE Financial Fitness - Receive free, confidential advice on managing your financial obligations, investment options, and more.
  • Nevada Money Mentors Program - Providing UNR enrolled students with financial education through workshops, presentations and 1:1 personal coaching on topics such as budgeting, debt management, salary negotiation, and avoiding identity theft. GNCU is a proud sponsor of this Greater resource for students!


Be Mindful of Potential Scams

Be extra cautious for scams tied to COVID-19. Things to watch out for include:

  • Emails claiming to be from the Centers for Disease Control & Prevention (CDC), the World Health Organization (WHO), or other official-sounding organizations claiming to have information about COVID-19.
  • Several COVID-19 and coronavirus-based website names have been recently registered and could be used to cause harm to visitor's computers through malware. Be suspicious of any web addresses that start with Coronavirus map, app or vaccine. Trusted sources like the CDC start with their main domain ( followed by a coronavirus page (
  • Emails, websites and advertisements claiming to offer COVID-19 vaccines, pills or other products claiming to cure the virus. These are scams and should be avoided.

COVID-19 Stimulus Scams

As with other aspects of the COVID-19 pandemic, fraudsters are exploiting the relief and stimulus to victimize the public. The U.S. Secret Service has observed a rise in stimulus relief fraud, and expect the fraud attempts to continue throughout the pandemic.

  • How to Identify a Threat: Criminal actors are using a variety of means to contact potential victims. In one instance, the criminal actors are using spoofed email addresses posing as U.S. officials requesting that the victim provide personal identifying information, so that they can receive their share of the stimulus.
  • How to Protect Against This Threat: The U.S. Secret Service stresses that individuals seeking information about the stimulus/relief program contact the specific government agency via its website for guidance. Individuals should follow protocols published by those government websites . During this time, it is stressed that the public maintain an increased vigilance when providing any personal identifying information or other privileged and protected information. Visit the IRS website for factual and secure information regarding the Coronavirus Tax Relief and Economic Impact Payments.
  • Additional Resources: The U.S. Secret Service is working with domestic and foreign law enforcement partners, along with the private sector, to disrupt and dismantle COVID-19 related fraud schemes. If anyone has any information related to this alert, the GIOC can be reached at

Be Mindful of Scams and Security Risks


Other Resources


Expert Recommendations to Keep Safe

To further protect you and your loved ones, we encourage you to follow preventive actions recommended by the CDC. Those include:

  • Clean your hands often
  • Wear a mask or other approved face covering when in public
  • Avoid close contact by being diligent with social distancing
  • Stay home if you are sick
  • Cover coughs and sneezes
  • Clean and disinfect
  • Learn more

For more information about the COVID-19 situation in Nevada, we encourage you to visit Nevada Health Response.