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GNCU Elko and Golden Valley Branches Are Now Open
Greater Nevada’s new full service Elko branch is now open and conveniently located inside of the Walmart Supercenter at 2944 Mountain City Highway. Click here to see branch hours of operation.
Our second new branch of the year is now open as well in Golden Valley, Reno. Stop by too see the new location at 1095 North Hills Blvd, Reno.
Click here to see our hours of operation for Golden Valley.
We can't wait to serve you at your new branches!
Android and Apple Users Vulnerable to Hackers When Web Searching
Security experts have recently discovered a flaw that makes it possible for hackers to decrypt HTTPS-protected traffic between Android and Apple devices and websites. The "FREAK" vulnerability can force your connection to use a weaker version, therefore breaking your secure connection. The vulnerability affects OS X, iOS, Android and Windows devices. The acronym "FREAK" stands for "Factoring attack on RSA-EXPORT Keys." It is recommended to update your internet browsers on all devices as soon as possible.
Click here for more infomration on the FREAK Attack.
Greater Nevada Announces New Board of Directors
On March 19, 2015 Greater Nevada members gathered for the credit union’s 66th annual meeting, where the results of the annual election for two open Directors seats were declared. We are pleased to announce the re-election of Director Vernon Dalton and the election of new Director Jon Steel. Both members will serve on our volunteer Board for a three year term.
During the meeting, individuals who reached 35 years of membership with GNCU over the past 12 months were recognized and given a special commemorative gift in appreciation of their contributions to the long-term success of the credit union. This year there were 174 members who reached that milestone. Directly following the meeting, a special session of the Board of Directors was held to elect officers for the coming year. Click here to view the new Directors and each of their elected positions.
Thank you to all who voted in this year’s election and attended our annual meeting.
Click here to view the 2014 Annual Report.
GNCU Upgrading Fraud Detection & Notification System
As part of our continuing effort to bring the best technology and service to our members Greater Nevada Credit Union is upgrading our Fraud Detection and Notification System. The new system will provide more immediate attention to notify our members faster when fraud is suspected. The notification portion of the system includes a state-of-the-art automated assistant to help our members review transactions and confirm their spending activity on debit cards.
If you receive a notification call from our automated assistant, whom we have nick-named Jill, please work with her to answer questions regarding recent card activity. Please also be aware that our Card Member Security team that provides fraud alert management is available 24 hours per day, 7 days per week should you need assistance from a live agent.
If suspicious transactions are identified as fraudulent, calls will be transferred to our outstanding member support team at Card Member Security to help you take the necessary precautions to protect your cards and related accounts. If the recent activity is legitimate, members will be able to close the case with the phone attendant using their touch-tone phone. Thank you for your support through this upgrade and, as always, thank you for being a member of Greater Nevada Credit Union.
Greater Nevada to Introduce Apple Pay
Soon you will be able to use your Greater Nevada Credit Union credit and debit cards with Apple Pay, the easy, secure, and private way to pay.
Use Apple Pay with iPhone 6 to pay in stores without swiping your cards and in apps without entering payment and contact information. Just pay with a single touch of your ﬁnger using Touch ID.
With Apple Pay, instead of using your actual credit and debit card numbers when you add your card, a unique Device Account Number is assigned, encrypted and securely stored. And when you make a purchase, the Device Account Number alongside a transaction-speciﬁc dynamic security code is used to process your payment. So your actual credit or debit card numbers are never shared by Apple with merchants or transmitted with payment.
In addition, paying with Apple Pay is private as the cashier never sees your name, card numbers or security code.
We’ll share more information about how to get started using Apple Pay with Greater Nevada Credit Union cards closer to availability.
Greater Nevada Expands Business Lending Services
Credit Union's increase in business loans reflects growing demand in northern Nevada
(Carson City, Nev.) July 24, 2014 - Over the past year and a half, Greater Nevada Credit Union (GNCU), the area's largest locally-based credit union, has seen more than 115% growth in its business lending portfolio. One of the credit union's newest products, construction loans, is taking off just as rapidly, thanks to local businesses that want to expand, and the unique services offered by Greater Nevada to help them do it.
Vice President of Business Services, Jeremy Gilpin, says his team is filling a gap for small to medium size businesses that need money to build and expand. "Many of these loans are too small for the bigger banks and often get referred to us, especially since other financial institutions in our area aren't necessarily equipped to deal with construction loans. We have not only the expertise for taking care of these loans, we also have the flexibility to look at different options and ultimately find a solution that works best for each business owner."
A recent example is L.A. Bakery in Carson City, which, thanks to a construction loan from Greater Nevada, was able to expand its business to provide better dine-in and take-out options, while also increasing its wholesale distribution. Like many businesses in northern Nevada, an area hit hard by the recent recession, L.A. Bakery was ready to grow, though funding options remained limited, especially through larger financial institutions.
Gilpin says that though Greater Nevada has offered business services for decades, it wasn't until last year that a focus was on significantly expanding the department and its offerings. Collectively, his staff offers business owners more than a hundred years of experience, as well as a competitive suite of deposit and loan products. For example, the credit union currently offers three different business checking products, as well as a wide variety of business loans (including SBA and agricultural loans), business credit cards and merchant services.
"Up until last year, northern Nevadans haven't thought of Greater Nevada Credit Union for business banking and loans," says Gilpin. "By having the services and products that are in demand, as well as the expertise and flexibility to customize each solution, we're able to help a lot of local businesses get to the next level."
Greater Nevada is headquartered in Carson City and has been helping Nevadans with their financial needs since 1949. The credit union serves more than 45,000 consumers and small businesses, and has $500 million in assets. Greater Nevada has also been consistently recognized as both Best Financial Institution in many of its service areas and as a top employer by the Reno/Tahoe Best Places to Work Awards. For more information, visit gncu.org.
Photo: (pictured left to right) Roger Kadz, Business Development Officer, Nevada State Development Corporation, Melissa Harlow, GNCU Branch Manager, Jeremy Gilpin, GNCU VP of Business Services, Jesse Hartford, GNCU Business Lending Specialist, and Holly Speir, GNCU Business Services Specialist, outside of L.A. Bakery, which expanded thanks to a construction loan from Greater Nevada Credit Union.