Rock Checking

We applied for a loan with Chrysler. When our statements were printed only my name appeared on the statement, my husband was added to the account, but his name was never put on our statements. We had never noticed this problem before & never had a need to correct it. We were verifying my husband's income so his name needed to show on our statements. Chrysler would not loan to us without the problem corrected. Teddy the branch manager & his helper worked tirelessly to correct the problem & prove my husband was indeed on the account. Without their help we would not have received our loan & been able to purchase our beautiful truck. They both helped us to live greater that day.

The staff at Greater Nevada are always friendly and helpful. They look for ways to make our lives and banking experience easier. Whether I am calling the call center, using the drive up, or in the branch, I always receive fast and friendly service. Thank you to all the Greater Nevada staff for helping to make my life Greater.

They told me what was wrong with my credit, which was easy to fix, and helped me buy a truck.

We moved from California and found Makaila and all the staff at the Dayton branch very friendly and helpful. Thank you for welcoming us to our new home and family!

Short story… your service is great!!

Personnel are great considering the COVID-19 restrictions. All employees are very helpful and courteous at all times.

I have a small business that has its ups and downs, good times and scary times, when it comes to finances. Before coming to GNCU, I was with a major nationwide bank. When I needed to talk with someone there, it was always a different person and hardly ever the same person twice. I felt like I was just another account number and whatever I wanted to discuss was answered with a scripted response. Now with GNCU, I call my banker, Courtney, and she already knows what is going on with the business and whatever I have to say. She listens and gives me the answers and offers sensible advice. I may have a small account, but I am treated like a major depositor!

In 1975, I started at the bank which has become GNCU. All these years the staff has helped me with patience and good spirits to handle any odd happenings in my money world. I appreciate this stalwart behavior.

I have used Alex Cordova for all of my loan needs for the last several years. I called him to see about getting a personal loan, which he graciously assisted me with. During that transaction he noticed that I qualified for a re-finance on my vehicle which ended up reducing my interest rate significantly and saving me hundreds of dollars. I was very appreciative that he took the time to make sure I was well taken care of.

Doing business with Greater Nevada has always just been good and easy. And I always receive great customer service.

GNCU has been with me and my wife since I relocated here 25 years ago. You have been my sole financial institution. I have financed RVs, cars and taken out personal loans over the years and I have never had a negative issue with your firm. You all do a great job. Keep up the good work.

I just LOVE online banking. It's so easy and convenient, especially depositing those odd 'paper checks' that sometimes show up. Direct Deposit, online Bill Pay, Mobile Deposit...it's all so easy! And on the off chance that I need to visit my branch, the tellers and manager are always so cheerful and efficient! Wouldn't go anywhere else for my banking needs!

My friend had told me about what excellent service she had gotten with the Greater Nevada Credit Union so I opened an account and got the same fantastic service. It’s like a small town bank with big services.

The experience that I have had with Greater Nevada Credit Union has been beyond my expectations. I was currently not a customer and was searching for an institution that would help with the federal PPP loan. I submitted everything online and from start to finish your team has gone above and beyond and made this happen for my company. Not only myself but my employees have great thanks to give Greater Nevada Credit Union for helping through these hard times. I will now be a customer for life.

Any issues we have had have been taken care of ASAP and we left the bank feeling great. Their tellers are fantastic and we will always love the Greater service we get! No other bank has done so much to help us with any issues we have and you have no idea how much we appreciate it! They are with us and together with them we will strive as all American people are doing. Fantastic place to do business with and appreciate all they do for our Communities.

The people at the Dayton location are very professional and very caring, it was a smooth experience.

Greater Nevada has been great since the day that I walked in. A friend had recommended you and said that Linda was great. I found this to be true from the day that I met her. It has always been a pleasure in dealing with her and your organization. Everyone there is knowledgeable and friendly.

Very helpful with options and resources that I did not know were available to me. I greatly appreciate GNCU working with me.

"I would like to say Thank You. I have been a member for many years. I chose to keep GNCU as my financial institution even when I moved out of state to New Mexico over 7 years ago. The customer service is top notch and has always been extremely helpful. The great news is, I'm not changing anytime soon. I plan on keeping Greater Nevada as my banking choice in the years ahead. Again, Thank You. You have a very loyal and appreciative member."

We've never had a more enjoyable experience setting up our banking before. The staff at the GNCU Minden branch were super helpful and explained all of the options available to us. I wish more businesses would treat their customers this way!

I have been working with Credit Unions as my primary financial institutions for 50+ years and Greater Nevada has impressed me with each interaction.

I believe that a credit union is one of the most important features in our society, especially because GNCU has very professional staff, who are also very friendly and courteous to me. 

The folks at the Ely Branch are exceptional.

Staff is very friendly, professional, knowledgeable and extremely helpful - it is easy and a pleasure to visit my local branch.

GNCU is always there for the customer. We just moved to NV. and are so happy to be banking with GNCU. Thank you.

Switching to a local bank has been a game changer. I love the personal touch and all of the amazing benefits GNCU has to offer.

I like GNCU because I get a 'home town' feel to working with them. I like to work with a Nevada company rather than out of state based. This CU takes pride in their service and it shows through every time I interact with them.

Customer Service is the Best of the Best!

Signing up for online checking was fast and easy. The customer service was also very professional and helpful over the phone. I also received a welcome phone call after 30 days of my account being opened. It just seems like GNCU wants my business as compared to other places I have banked with. Also...4% interest on checking is AWESOME!

Exceptional service, every time! :}

When it comes to professionalism this bank is amazing however when it comes to customer service Greater Nevada is EPIC.

We love Greater Nevada Credit Union! All our needs are met with awesome tellers and staff! Thank you!

Been a customer for 15+ years. Great customer service and a great community partner.

GNCU is the cure for the big banks which ail us. I was tired of the ridiculously low yields offered by the big guys and their traditional competitors. Open a new high-yield account today and start making your money work for you!

Alfonso was amazing and walked me through every detail! He made sure I understood everything about my new account. I felt like a genuine member of a family and walked out feel great about my decision to switch banks (a decision I had been thinking of for a few years).

Your Carson City south-end branch is great, love using the ATM and inside tellers.

The Greater Nevada Credit Union Minden Branch and on line banking service are the best. We have been a satisfied customer for over 30 years.

I like the personal attention the representative gave me when she corrected herself to call be by my preferred name. I like the email I got from the other representative who help me set up my account the day before. I like the website's appearance and information presentations and ease of navigation. I deal with many different institutions on line and I can tell GNCU cares about their customer's experiences.

This is the Bank of the Future!

All of my experiences with Greater Nevada Credit Union have been wonderful.

The young women who we worked with were professional and did a wonderful job. 

We've never had a more enjoyable experience setting up our banking before. The staff at the GNCU Minden branch were super helpful and explained all of the options available to us. I wish more businesses would treat their customers this way!

I started my e-pay system a few weeks ago; once I set up my billing addresses it has been easy and fun to use. I'm saving a lot of time and postage costs.

Yes Greater Nevada Credit Union is and has been Just a Blessing!!! The Customer Service is Absolutely Awesome. I will be telling All My Friends and Family to switch their banks and or Open and Account With Greater Nevada today!!

We went prepared for a long session because of past experiences at other institutions. All of the paperwork was done quickly by a friendly and helpful Associate. Thanks for a very good experience.

I would like say what pleasure it is working with Courtney McPheeters. She is Professional and Pleasant to work with. Because of her I would recommend GNCU to my friends and family. Thank you, Jeremy Captiv Data LLC

Wow! Our savings account just jumped up $25 because we referred a relative to GNCU, and they opened a savings account. They also received a $25 bonus for opening their new account!

We recently set up a Money Market Account and an Aspire Checking Account at Greater Nevada Credit Union. The [member service representative] - Noel Scheuerman - was very knowledgeable and extremely helpful! It was a piece of cake setting up these accounts.

Always excellent service both at branches and online.

Big Bank with a Home Town Feel!

Greater Nevada has figured out customer service not once in a while but every time I go in.

I went to the Dayton branch to see about opening an Aspire checking account. Micah was very helpful and friendly. I had several questions and she is very knowledgeable about the products. She made it a pleasant experience.

My daughter opened an account for people to donate towards a portable oxygen concentrator. Everything went very smoothly and people were able to make donations to the account easily.

The bank manager at the Neil Road Office went above and beyond the call of duty. She helped me obtain older banking records when the branch was Frontier. She was very helpful and provided the records as soon as she could (she had to work with the main branch since the records were archived). She has also assisted me previously on a charge that I did not agree with. She is always helpful and otherwise does an outstanding job.

Really enjoyed the experience I had joining. Cesar, the gentleman that helped me, was very professional and answered all my questions. I new within minutes of sitting there that I chosen the right financial institution. Cesar thank you for making it a great experience not a regret.

I really enjoy my banking experiences with GNCU. I trust them.

I don't think one could ask for a better banking experience. The interactions were painless and mutually beneficial.

I have been with GNCU for 20 years and love it. When you have a loyal customer for that many years I guess you are doing something right. Your staff is always courteous, friendly and professional.

GNCU is my hometown bank. The staff at every branch have always been helpful with all my banking needs.

The manager at the Neil Road branch has assisted me twice in regards to personal checking related matters. In the most recent case she promptly got me some old checking receipts that I needed for the IRS. In another case she quickly took care of me when my card was compromised. She is absolutely outstanding! Thank you!

I have been with GNCU since I moved here over 20 years ago. The service has remained constant. The personal service you provide is professional, courteous and expedient. Your staff is very professional, knowledgeable and friendly. Your overall performance as a banking institution is reassuring, reliable and steadfast.

This is the BEST bank that I have worked with in over 50 yrs!! People are great, the banking menus on line are very easy to navigate…

We love banking at GNCU. We are new to this area, and GNCU was our first choice. Now our only choice!

I just love the way I feel when I'm at Greater Nevada Credit Union! It's a lot like "coming home" and seeing some favorite relatives.

I have always had a good experience when working with GNCU. Have been a member for several years and plan to stay a member for several more. Thank you for your excellent service.

I have banked with Wells Fargo for 20 yrs. Had I known how GOOD GNCU was…I would have done as I am doing now…moving ALL of my financial needs to Greater Nevada Credit Union.

I have been with Greater Nevada for about 8 years or so and have never had a complaint! They are amazing people who provide great care! Thank you for your service!

This is the Best bank around. Would recommend this Bank to anyone and everyone.

Greater Nevada Credit Union is the best bank I've ever done business with in over 1/2 century! They take the time to work w/you in times of hardship. My son now banks @ GNCU & he said he'll always will…

I have been with GNCU for more than 40 years. I have always been happy with the service I have received.

I like the security on the account I know that if something ever happens it will be taken care of thanks for all you have done...