Personal eBranch Mobile Banking App Alert:
Intermittent outages have been reported for GNCU's Personal eBranch mobile banking app. We apologize for any inconvenience as we work to resolve this issue.
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eBranch Online Banking

 

eBranch Online Banking

We understand that you don't always want to make a trip to a branch. That's why we make it easy to bank online from just about anywhere through your favorite web browser.

 

Enroll Now  eBranch Login  Video Tutorials  Questions?

 

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Start Here for Free eBranch Online Banking | Online Bill Pay | Popmoney® | eBranch Account Alerts | Get eStatements

 

 


 

Start Here for Free eBranch Online Banking

eBranch online banking is free for all Greater Nevada Credit Union members. Once enrolled, you can easily and securely access your accounts 24/7.

  • View account balances and histories, pending debit card transactions, current stop payments, and other information.
  • Pay bills, make loan payments and send money to family and friends.
  • Update your personal information, such as email addresses, phone number, and requesting an address change.
  • Know that Greater Nevada also offers the highest level of security with all of our digital banking products. Click here to learn more.

Enroll in for eBranch online banking now, or you may also contact a Greater Nevada Credit Union member service representative during regular business hours at (800) 421-6674 for assistance.

Tip: Watch the guided tutorial videos to learn more about the many different features found inside eBranch.

 

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Online Bill Pay

Once enrolled in eBranch, enjoy the benefits of Online Bill Pay. It’s easy to set up automatic payments and bill reminders, transfer funds, pay family and friends and more. Plus, you have the option of using Bill Pay from your computer or mobile device.

Bill Discovery is coming soon! Having to manually add in new bills will soon be a thing of the past! This new feature will analyze our secured billing network to identify recurring bills, and then allow you to easily add the ones you want to your Bill Pay account in a few simple steps. Bill Discovery will also continue to search for additional bills on an ongoing basis. If new bills are found, then you will be notified and can add them.

Bill Pay is located in the top 'Payments' tab in eBranch, and you can simply follow the instructions to get yourself set up.

Tip: Watch the guided tutorial videos to learn more about taking full advantage of the time-saving and peace-of-mind features in ePay.

 

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Popmoney®

Send money securely from your Greater Nevada account to just about anyone with an email or mobile number. The money will be transferred in as little as 1 to 3 business days, and the recipient doesn't need a Popmoney account to receive the money. 

If the person receiving the funds is already enrolled in Popmoney the funds will automatically be deposited into the bank account they requested upon enrollment.  Otherwise, the person will be provided with information in an email or text instructing them on how to enroll and collect their funds. Please keep in mind if the receiving person does not claim the funds in 12 days the system will automatically cancel your request.

Request money from a person or a group using only their email addresses or mobile numbers. They’ll be notified to pay the request with just a few clicks, and a reminder is sent if they forget. Once the transaction is completed on their end, you’ll be notified that the money has been transferred to your Greater Nevada account.

How to Get Started

Once you log in, select the Payments tab at the top, then click “Pay your bills.” You’ll see Popmoney as an option from the left hand navigation. Once you register, you can easily send, request and receive money. 

*The daily cut off time for all Popmoney transactions is 2:00 PM PST to ensure the one (1) business day availability, and it does exclude weekends and holidays. 

 

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eBranch Account Alerts

Account alerts are like your own personal assistant. Choose the alerts you want and get notified by email or text so that you can stay on top of your account activity at Greater Nevada. Set up alerts for:

  • Account deposits and withdrawals
  • Cleared checks
  • Loan payments due
  • Overdraft protection
  • Transactions over a specific amount
  • Non-sufficient funds
  • And more!

It’s easy to get started:

1. Login to eBranch
2. Select the "Account Services" tab
3. Select "Alerts" in the left-hand navigation options
4. Choose which alerts you would like to receive by Text*, Work Email, or Home Email
5. Create Financial Alerts by Balances, Checks, and Other Transactions for the account of your choosing. Or choose to create Personal Alerts.

Example: You would like to be alerted any time an electronic deposit or withdrawal occurs. Under "Create Financial Alerts", you would choose the appropriate account and the following in the "Other Transactions" section:

Electronic funds transaction occurred is Greater than $1.00

 

Once your text alerts are activated, you can also access your account via text with simple commands such as BAL to check your balance, ATM + Street or Zip Code for ATM locations near you, and HIST + Account (e.g., C1) for history of transactions.
 

*Standard fees may apply. Check with your carrier for details.

 

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Get eStatements

Paper statements can get lost in the mail or buried in stacks of other paper. Make your life easier by going paperless and signing up for free eStatements from Greater Nevada Credit Union.

  • Get your statements earlier and avoid having them lost or stolen. You'll receive a monthly email notification as soon as new statements become available.
  • View or download your statements anytime.

Once logged into eBranch, from the “Accounts” tab select the “Statements” option from the left hand menu screen to sign up for eStatements. Or contact a Greater Nevada Credit Union member service representative during regular business hours at (800) 421-6674 for assistance.

Tip: If you’re taking advantage of Aspire or Rock checking at Greater Nevada Credit Union, make sure you’re signed up for eStatements as part of the eligibility requirements to avoid fees and get your rewards.

 

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Mobile Online Banking

 

eBranch Mobile Banking App

Just like eBranch, the GNCU eBranch mobile banking app is completely free! Plus, you can easily log in through Touch ID and deposit checks right from mobile phone.

 

**To ensure the highest level of support and security for GNCU's eBranch mobile banking app, new changes require Apple iPhone users to use iOS 12 or later to allow successful access. Apple iPhone users with iOS 11 or earlier, plus users with rooted or jailbroken devices, will no longer be supported and will not be able to access the app.**

 

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Start Here for Free eBranch Mobile BankingMobile DepositMobile Bill Capture

 

 


 

Start Here for Free eBranch Mobile Banking

To get started, first make sure you've successfully enrolled in GNCU’s eBranch online banking. Then download and install the free GNCU eBranch mobile banking app from the Google Play or Apple App Store® and login with your eBranch information. Now you’re ready to:

  • Access the mobile banking app on your iPhone®, iPad®, Android Phone™, or Android tablet.
  • View instant balances without needing to log in.
  • Use Touch ID for secure and faster log in. Touch ID can only be used for one account per device, and fingerprint capability must be available on the mobile device to use Touch ID. And now you can use Face ID on your Apple devices.
  • Conveniently deposit checks through the Mobile Deposits feature.
  • Easily pay bills and securely manage your money from anywhere. Utilize our Bill Capture feature to take an image of your bill and have your bill’s details quickly uploaded to the mobile banking app.
  • A new Bill Discovery service feature will be going live in August.
  • Transfer funds between financial institutions or other members.
  • Use PopMoney® to send money to family or friends .
  • Receive account alerts.
 

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Mobile Deposits

  1. Endorse the back of your check with your signature, the words “GNCU Mobile Deposit Only” and your account number.
  2. Log into the GNCU eBranch mobile banking app on your iPhone®, iPad®, Android Phone™, or Android tablet.
  3. Click on Deposit in the bottom area and choose Deposit a check.
  4. Choose the account in which you would like to make the deposit.
  5. Enter the check amount, then follow the instructions for taking photos of both the front and the endorsed back of the check. The app will automatically take a picture of your check for you thanks to the in-app camera powered my MT.
  6. Do not destroy your paper check until you have received confirmation that the check has successfully posted to your Greater Nevada account.
  7. You can view mobile deposit history under deposit a check for the last 30 days. Here you can see accepted, pending and any failed deposits along with images.
*Deposits successfully submitted by 2:00 pm PT , Monday - Friday, will be available after 5:30 pm PT the same business day. See our Funds Availability Policy for complete details. There's a maximum daily deposit limit of $10,000 per day. Funds may not be available for immediate withdrawal.

Trouble shooting tips for Mobile Deposit:
  • Make sure the check is not in foreign currency
  • The check cannot exceed $10,000
  • The check must be fully endorsed based on instructions above
 

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Mobile Bill Capture: Pay Bills via a Picture!

Quickly and easily pay your bills with Bill Capture. Simply take a photo of your bill and automatically upload the information. Pay the bill right away or at a later time. Just follow the steps below:
  1. Log into the GNCU eBranch mobile banking app on your iPhone®, iPad®, Android Phone™, or Android tablet.
  2. Click on the Transfer & Pay in the bottom area.
  3. Select Make and manage payments under Payments.
  4. Select Pay my contacts, then click Add a new contacts. Finally select capture your bill image. OR, you can choose to click on Pay with bill capture.
  5. After capturing an image of your bill, you will need to verify and populate any missing information.
  6. You can then select Done and pay your bill at a later time, or hit the Pay button to finish paying your bill4.

1Your mobile device must be web enabled to utilize mobile banking. Greater Nevada does not charge any fees for using the GNCU eBranch mobile banking app, eBranch online, or ePay. However, any fees your cell phone service provider normally charges still apply. 

2There are no fees when using PopMoney.

3Deposits successfully submitted by 2:00 pm PT , Monday - Friday, will be available after 5:30 pm PT the same business day. See our Funds Availability Policy for complete details. There's a maximum daily deposit limit of $10,000 per day. Funds may not be available for immediate withdrawal.

4Processing times for bill payment will vary based on whether payment is sent electronically or via check.

 

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eBranch Online Banking

 

GNCU Cards App

Safe, secure, and seamless; know exactly what’s going on with your Greater Nevada Visa® debit card anytime and anywhere. With the GNCU Cards app, you’ll have the peace of mind to spend with confidence.

 

Video Tutorials  Questions?

 

GNCU Cards App Apple GNCU Cards App Android

 

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Start Here for the Free GNCU Cards App | App Features

 

 


 

Start Here for the Free GNCU Cards App

With the GNCU Cards app, managing your Greater Nevada Visa debit card is fast, simple and secure from the convenience of your mobile device. 
  • NEW! Update your card's PIN number (current PIN number is required)
  • NEW! Link your card to Apple Wallet and Samsung Pay from inside the app (Apple and Samsung devices only)
  • Set up transaction alerts via email, text or push notifications
  • Set dollar limits or block certain purchase types
  • Set up, edit and delete travel notices for your debit card while traveling
  • Locate a Greater Nevada branch or ATM near you

Get started with just a few quick steps

  1. Download the GNCU Cards app from your App store.
  2. Open and enroll in the app.
  3. Enter your Greater Nevada Credit Union Visa debit card information.
  4. Verify enrollment, and you’re all set.

 

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App Features

If you haven’t been the victim of fraud, you likely know someone who has. Fortunately, there are more and more ways to protect yourself. Having the power to turn your debit card off with the touch of a button, and the ability to set up custom alerts, can prevent fraud while helping you keep a closer eye on your personal finances. The GNCU Cards app is powered by Visa, and offers both personal and commercial members convenience, control, and financial confidence over their checking account's debit card.

Debit Card Controls

Within the “card controls” section of the app, you’ll be able to turn your GNCU debit card on and off; set transaction limits and restrict specific transaction types.

  • On/off feature: This feature allows you to turn your cards on and off. For example, if you misplace your card, you can turn it off and suspend it with the click of a button. Then, if you find it a day later, you can turn it back on and resume regular use.
  • Transaction limits: This part of the card app also lets you set transaction limits based on the amount you choose. For example, if you set your transaction limit at $150, purchases over that amount will be declined and you will be notified. This type of card control helps you keep a closer eye on your personal spending and prevents possible fraud.
  • Transaction restrictions: You can also restrict online, international, and ATM transactions.
  • Link Your Card

Card Transaction Alerts

As a member, you can choose from seven transaction alerts to meet your individual needs. Within the debit card app, you can decide which alerts to turn on and if you want to be notified by email, text, or push notification.

  • Transaction amount: Similar to transaction restrictions, members can receive alerts whenever a purchase is made over a set amount.
  • Card not present: This card alert limits transactions when the card number is used but the card is not swiped such as online, telephone, and mail order purchases.
  • International: Notified whenever the card is used internationally.
  • Declined: Notified whenever the card is declined.
  • Gas station: Notified whenever the card is used for a gas station purchase.
  • ATM withdrawal: Notified whenever an ATM withdrawal is made with your card.

NEW! Apple and Samsung users, you can easily link your debit card from inside the app to Apple Wallet or Samsung Pay. This will seamlessly add your card for mobile payment purchases using your device at businesses that allow for the payment functionality. 

Travel Notices

Enjoy a seamless experience while traveling. Follow these step-by-step app instructions to get started:

  1. Click on the Travel Notices button.
  2.  Hit the plus sign to add a destination. Note: If you are making multiple stops, you will want to click “add another destination” and include any places you are traveling – including layovers. Only the state and country are needed – the exact city isn’t necessary.
  3. Update departure and return dates.
  4. Save information.
  5. To make an edit, click the travel details open and use the pencil icon in the upper right corner to edit.
  6. To delete a trip, simply click the travel details open and scroll down to click “delete trip.”

If you plan to use more than one card while traveling, you'll need to add each card individually to ensure all the cards work while traveling.

Edit Card

The edit card feature now allows you to conveniently update your card's PIN number as needed (your current PIN number is required). Plus, inside the app you can still change your billing address, nickname your card, add a card, and update other information when you receive a new card.

Mobile Drawer/Navigation

Within the app’s navigation, you can access our eBranch, CO-OP locations, and a locator for GNCU branches that can be filtered to show branches and ATMs. The map also shows mobile payment locations which makes it even easier to use your favorite mobile wallet.

Questions

If you need help with setup or have any questions, you can call Visa directly at (855) 219-8058. 

 

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Digital Wallet

 

Digital Wallet Services

Enjoy all the benefits of your Greater Nevada Visa® Debit Card by using the digital wallet services on your mobile phone. You can easily set up Apple Pay™, Google Pay™, Samsung Pay™, Fitbit Pay™, and Garmin Pay™. These are the easiest, most secure, and most private way to make purchases with a simple touch.

 

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Apple Pay™ | Samsung Pay™ | Google Pay™ | Fitbit Pay™ | Garmin Pay™

 

 


 

Apple Pay™

Apple Pay changes how you pay with breakthrough contactless payment technology and unique security features built right into your Apple Device. 
  • Apple Pay is compatible with iPhone 6 and later models, Apple Watch, iPad, or Mac and our Greater Nevada Visa Debit Card - free with any checking account!
  • Adding your card is easy. Simply use your iSight camera to capture your card information or you can enter it manually. You can also add your Greater Nevada Visa Debit card from your iTunes account to Apple Pay.
  • To pay, all you do is hold your iPhone near the contactless reader with your finger on Touch ID or Face ID with newer phones. A subtle vibration lets you know your payment was successfully sent.
  • To pay within apps, checking out is as easy as selecting "Apple Pay" and placing your finger on Touch ID, or use Face ID with newer devices.
  • When you pay with your Greater Nevada Visa Debit Card using Apple Pay, you still get all the rewards, benefits, and securities your card provides. 

 

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Samsung Pay™

Samsung Pay works online, in app, and in store. So you can pay without having to enter all your information even when you're making one time purchases. When you use Samsung Pay you have an extra level of protection and authentication giving you peace of mind with every transaction you complete. 
  • Click here for a list of compatible apps and websites that accept Samsung Pay.
  • You can use tap to pay at any stores with the Never Field Communication (NFC) symbol on the card reader.
  • To get Samsung Pay, download the Samsung Pay app from the Google Play store.
  • To pay, all you do is hold your phone near the contactless reader with your finger on the home screen. A subtle vibration lets you know your payment was successfully sent.
  • When you pay with your Greater Nevada Visa Debit Card using Samsung Pay, you still get all the rewards, benefits, and securities your card provides.

 

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Google Pay™

Google Pay is a fast and easy way to pay on websites, through apps, and in store using near field communication at the register. 
  • Click here for a list of websites and apps where you can use Google Pay.
  • With Google Pay you can also transfer money to friends and family with the push of a button.
  • You can use tap to pay at any stores with the symbol on the card reader.
  • To get Google Pay, download the Google Pay app from the Google Play store.
  • To pay, all you do is hold your phone near the contactless reader with your finger on the home screen. A subtle vibration lets you know your payment was successfully sent.
  • When you pay with your Greater Nevada Visa Debit Card using Google Pay, you still get all the rewards, benefits, and securities your card provides.

 

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FitBit Pay™

FitBit Pay is an easy way to make purchases on the go, right from your wrist. Now you can work out without your phone or wallet and still shop at your favorite stores. Fitbit Pay is accepted at any of the millions of stores that accept contactless payments. Plus, your card details are never shared with retailers or with Fitbit so your information stays private. 
  • Conveniently make purchases on the go without a wallet or smartphone.
  • Compatible with iOS and Android smartphones for setup.
  • Once a card is loaded and activated, you can leave your phone at home.
  • Uses industry-standard tokenization to help keep your info private.
  • Shop confidently with the fraud protection given to your credit and debit card.
  • Private information is never shared with retailers or Fitbit.
  • Works at millions of retailers worldwide - anywhere that accepts contactless payments.
  • Add up to 6 credit or debit cards to your wallet in the Fitbit app.
  • See your latest fitbit Pay transactions right in the Fitbit app.
  • Click here to see a list of Fitbit devices that are compatible with Fitbit Pay.

 

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Garmin Pay™

Garmin Pay gives people who are always on the move the freedom to pay on the go. Whether you're getting a smoothie or food after a workout at the gym, on a run, or if you just forgot your wallet at home, you can quickly and easily pay with your Garmin watch. 
  • Compatible with these Garmin Pay devices and your Greater Nevada Visa Debit Card.
  • Adding your card is easy, simply go to the device page in the Garmin Connect Mobile App, select Garmin Pay and then the Add Card image. Follow the instructions to enter your card information and add your card.
  • To pay, hold your Garmin watch near the contactless reader. When it gives you the completion message you will know your payment was successful.
  • When you pay with your Greater Nevada Visa Debit Card using Garmin Pay, you still get all the rewards, benefits, and securities your card provides.

 

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Business eBranch Online Banking

 

Business eBranch Online & Mobile Banking

Businesses need a fast and convenient way to bank online, and you can find just that at Greater Nevada Credit Union. A user-friendly interface allows you to view real time account information, transfer funds, detect fraud and so much more.

 

Enroll Now  Business eBranch Login  Questions?

 

GNCU Business eBranch Apple GNCU Business eBranch Google

 

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Start Here for Free Business eBranch Online & Mobile Banking | Business eBranch AlertsSupported Web Browsers

 

 


 

Start Here for Free Business eBranch Online & Mobile Banking

You want a quick and easy online business banking solution that fits your business, your busy schedule, and all your transactional needs. GNCU's Business eBranch online and mobile banking delivers.

  • Quick Links layout coming soon! The Quick Links layout is coming to the Business eBranch mobile app to give users an even easier way to navigate from the home screen to quickly jump to several tasks associated with the account.
  • Assign users and control levels to have greater control of who has access to your accounts, such as accountants, managers, and staff.
  • View real-time account and loan information. Quick View feature coming soon! Users who enable this upcoming new function will be able to see account balances for up to five accounts with just the press of a button at the login screen. 
  • Authentication at login and when releasing ACH/wire transfers (dual authentication available). 
  • Peace of mind with security alerts and messages for system changes and transaction activity through email and text. Push notifications feature coming soon! Users who enable this upcoming new function will be able to receive security alerts via push notifications through the mobile app.
  • *Initiate wire transfers to send money domestically or internationally.
  • *Easily manage ACH payments, receipts, and payroll.
  • External transfers allows you to deposit and withdrawal money from accounts you own at other financial institutions.
  • Sentinel security feature coming soon! Sentinel monitors and analyzes your company's transactional and user data in real time to identify suspicious transactions, and suspends them before they take place.
  • CardSwap helps maintain your card information on registered sites from one convenient location. When your debit cards change it will update merchants instantly.
  • Utilize the bill pay system to help manage your payments. Sign up for eBills, set up reoccurring payments and more.
  • Generate transaction reports that allow you to stay up-to-date of activity on your account. Reports can be customized and delivered via email or within your online banking session.
  • Utilize mobile deposit to capture your money easily and securely.** 
  • Order more checks as needed.
  • Receive free electronic statement delivery to help cut down on paper use.

*If you would like to get more information about and for user guides pertaining to these services, please contact GNCU Commercial Services online or at (775) 882-2060.
**Deposits successfully submitted by 2:00 pm (PST) Monday-Friday, will be available after 5:30 pm (PST) the same business day. See our Funds Availability Policy for complete details. There is a maximum daily deposit limit of $10,000 per day. Funds may not be available for immediate withdrawal.

 

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Business eBranch Account Alerts

Account alerts are like your own personal assistant. Choose the alerts you want and get notified by email or text* so that you can stay on top of your business account’s activity at Greater Nevada. Push notifications feature coming soon for mobile app users!

It’s easy to get started:

1. Login to Business eBranch
2. Under "Settings", Select "+New Alert"

Account Alerts notifies you when your balance hits a threshold that you have selected.
History Alerts notifies you when a debit, credit, check or description with an amount you choose has posted to your account.
Online Transaction Alerts gives you a status update of when transactions such as ACH, Payroll, Wires and fund transfers have changed.
New Reminder Alerts notifies you of anything you want to remember, from a meeting to a birthday.
 

*Standard fees may apply. Check with your carrier for details.

 

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Supported Web Browsers

To ensure the highest level of support and security for GNCU's Business eBranch online and mobile banking, please use one the following web browsers (current and previous two versions) for access:

Any web browser not listed above, plus all versions of Microsoft Internet Explorer, may be blocked from accessing Business eBranch. If you have any questions or need assistance accessing your Business eBranch, please call (775) 882-2060.

 

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ATM and ITM Banking

 

Fee-Free Interactive Teller Machines (ITMs) & Automated Teller Machines (ATMs) 

Through advanced technology, Greater Nevada's ITMs offer the convenience of ATMs, with the ability to speak with a Member Service Representative via video to conduct your banking. As a Greater Nevada member, you can also say goodbye to excessive ATM fees! You have access to a massive network of surcharge-free, and conveniently located ATMs throughout the U.S. through the CO-OP Network.

 

GNCU ITM & ATM Locator Map  CO-OP Network ATM Locator  Questions?

 

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Advanced Technology of GNCU's ITMs | Automated Deposit ATMs | CO-OP Network of ATMs

 

 


 

 

Advanced Technology of GNCU ITMs

Greater Nevada's ITMs offer the convenience of ATMs, with the ability to speak with a Member Service Representative via video to conduct your banking. Enjoy extended banking hours and your choice of video teller or traditional ATM transactions: Monday- Friday: 7:00 AM-7:00 PM, Saturday: 9:00 AM-5:00 PM.

  • Extended Member Service hours six days a week. Visit our locations page to see if your local GNCU branch features ITM technology.
  • Make up to $2,000 in cash deposits or withdrawals, with or without your debit card.
  • Deposit checks, or cash checks and receive exact change.
  • Choose which dollar bill types ($50’s, $20’s, or $5’s) when making a withdrawal with Bill Mix technology.
  • Make loan payments, including Greater Nevada auto, RV and personal loans and lines of credit, as well as business and mortgage loans.
  • Make change for cash.
  • Process branch coin machine receipts.
  • Get answers to general inquiries.
  • Transfer funds between accounts.
  • Maintain your Greater Nevada accounts, including but not limited to address changes and phone number updates, ordering debit cards and checks, and unlocking online banking access.

 

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Automated Deposit ATMs

We're always looking for ways to improve your experience as a member. As part of that commitment, we offer upgraded ATMs at our branches. Check out the technology our ATMs have that make your transactions a breeze.

  • Deposit automation – that means no deposit envelope or deposit slip!
  • Cash is posted to your account immediately.
  • Multiple receipt options, including receipts with images of deposited checks
  • Easy to use features for the vision impaired, such as audio directions and Braille*


*Featured at all GNCU branch ATMs

 

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CO-OP Network of ATMsCO-OP ATMs

Simply look for the CO-OP logo when using an ATM. Better yet, find the nearest ATM no matter where you are through CO-OP's online locator by GPS, via text messaging, or smartphone app.

Fee-free ATMs are also available at Greater Nevada Field and at CVS stores throughout Nevada.

If you need more than an ATM transaction, you can also conduct your Greater Nevada banking through thousands of credit union branches nationwide in our Shared Branch Network.

 

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