Member Assistance

We not only make banking easy, at Greater Nevada we provide you with resources to help you Live Greater. That includes easy and secure access, financial education tools, security tips and guidance.

We also make it simple for you to ask questions, check rates, contact us, calculate savings and loans and more!

Greater Nevada believes in giving our members a helping hand. Rather than getting caught up in Wall Street, we get involved with Main Street, providing assistance to our community members who really need it.

If you are having trouble making your monthly loan payments due to a financial hardship, we may be able to help. Our Member Assistance Program includes:

Financial Fitness and Credit Counseling – We've partnered with BALANCE Financial Fitness Program to offer you free, confidential access to certified credit counselors, along with a wide variety of financial education and planning tools. Reach BALANCE by calling (888) 456-2227 or click here to visit the web site.

Consumer Loan Payment Deferments or Modifications – If you are experiencing a temporary financial hardship we may be able to assist you. A financial hardship generally results from:

Catastrophic illness
Sudden change in employment or income
Death in the family
An unexpected or extreme financial expense

To find out more about Consumer Loan Payment Deferments or Modifications, call (866) 263-1882.

Request Assistance with Your Mortgage – If a financial hardship has affected your ability to make your Greater Nevada Mortgage Services payment, find out how we may be able to help with our Mortgage Assistance Programs.