Greater Nevada Credit Union News
For more news: Subscribe to our enewsletter, and follow us on Facebook, Twitter, Instagram and LinkedIn.
To view Greater Nevada's news releases, click here.
Greater Nevada System Maintenance Alert
Greater Nevada will be going through a system maintenance process from September 29 to October 1, 2017. In order to complete the process, most points of service – including eBranch, Mobile Banking, ePay, P.A.T. Phone Activated Teller, Greater Nevada branches and our Member Resource Center – will be closed from 11:59 PM Friday September 29 to noon Sunday, October 1. Debit Cards will still be functional, although some limits may apply. We apologize for any inconvenience.
Greater Nevada & Frontier Financial Merger
The world of financial institutions, including credit unions, is more competitive and consolidated than ever. Regulations and other factors have made it increasingly difficult for smaller credit unions, such as Frontier Financial, to continue expanding products and services to meet members’ growing needs. The merger with Greater Nevada Credit Union (GNCU) was proactively pursued by Frontier Financial Credit Union (FFCU) to partner two financially sound organizations and capitalize on their collective strengths.
Update on Recent Equifax Breach
September 8, 2017
The Credit Reporting Agency Equifax Inc. today announced a cybersecurity incident potentially impacting approximately 143 million U.S. consumers. Criminals exploited a U.S. website application vulnerability to gain access to certain files. Based on the company’s investigation, the unauthorized access occurred from mid-May through July 2017.
The information accessed primarily includes names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. In addition, credit card numbers for approximately 209,000 U.S. consumers, and certain dispute documents with personal identifying information for approximately 182,000 U.S. consumers, were accessed.
Greater Nevada Credit Union reports consumer loan information to the three major Credit Reporting Agencies (Equifax, Experian and TransUnion.) This information could potentially be included in the incident described above. In order to protect yourself and your account information, we recommend considering the following actions:
- Go to www.equifaxsecurity2017.com. Under the “Potential Impact” button, fill in the information requested. This will tell you if your information could have potentially been part of this data breach.
- When asked to enroll, it will give you a date to return to the site to complete enrollment. Note this date on your calendar and access this link again at that time. This will give you free access to the Equifax complimentary identity theft protection and credit file monitoring services. Please note that you do not have to be a victim of the attack to receive this service. (Note that you also have free access to view all of your credit reports once a year at www.annualcreditreport.com.)
- As always, conduct periodic reviews of your account statements to ensure all activity is appropriate.
- Consider Identity Theft Coverage. Greater Nevada Insurance offers LifeLock Protection. Click here to review the various available plans.
- Greater Nevada will continue to provide members with safe and sound business practices to protect your sensitive information.
Two Board of Director Positions are Now Open
The Board of Directors sets the strategic course for the credit union and oversees its general activities. Directors serve as volunteers. If you choose to run for a position on our volunteer board of directors, please note that applications are due by September 30, 2017.
Click here to learn more and download an application.
GNCU Once Again Voted Best Financial Institution
For the 11th consecutive year, Greater Nevada Credit Union was voted "Best Financial Institution" in the annual Best of Carson City poll in the Nevada Appeal.
Congratulations to all the Greater Nevadans who provide a level of service that gets recognized year after year, and a big thank you to the Nevada Appeal readers who voted for us!
Greater Nevada Credit Union was also voted Best Credit Union and Best Bank by Reno News & Review and GNCU won a silver award for best Bank/Credit Union in the inaugural Reno.com and Nevada Magazine "Best of" Readers Choice Awards for 2017.
We're Honored to be Recipients of the Dora Maxwell Award
Greater Nevada Credit Union was recently awarded the 2017 Dora Maxwell Award for Nevada Community Achievement. Thank you GNCU team members for making this possible by continuously helping more people—and communities—live greater!
Click here to read more about the award.
Greater Nevada Named SBA Lender of the Year
Greater Nevada Credit Union was recognized as a 2017 Small Business Administration (SBA) National Lender of the Year at the fourth annual Small Business Awards Luncheon. The luncheon recognized Nevada businesses that had an exceptionally positive impact on the small business community.
Click here for more details.
Your New Branch is Coming Soon!
Construction is under way for the new Eagle Station branch, being built adjacent to the current branch on Eagle Station Lane. The new free standing branch will provide Greater Nevada members with easier access plus the latest in banking technology.
We apologize for any inconvenience during this construction phase, and look forward to providing you with an even greater branch experience.
Greater Nevada Named Best Place to Work
Since 2008 Greater Nevada has participated in and been recognized as one the of best places to work in northern Nevada. This year, Greater Nevada, which encompasses both our credit union employees and Greater Nevada Mortgage employees, took first place and was named the top employer in the large business category.
Click here to read more or visit our careers page to join our team!
GNCU's Fee Free ATM Network Just Got Even Greater!
In addition to the 30,000 CO-OP locations nationwide, members can now access 80 more ATMs in Nevada, that includes southern Nevada. These additional ATMs are located at CVS locations, as well as at Greater Nevada Field in Reno.
Click here to see all the ATM locations
GNCU members can access for free!
Mobile App Users Need to Upgrade Devices by March 26
Due to security upgrades, beginning on March 26, in order to connect to the Greater Nevada mobile banking app, your phone will need to have an Operating System (OS) as noted below:
- Users with devices on Android KitKat Level 20 and above will be able to connect to the mobile banking app. (KitKat is Android version 4.4) If your OS is not at level 20 or above, you will need to upgrade it.
- Users with devices on iOS 8 and above will be able to connect to app. Those operating on a lower version than iOS 8 will need to upgrade to continue using the mobile banking app.
If in doubt, please check with your mobile carrier on how to upgrade your device to the latest operating system.
Winners Announced for Spring Training Trip Sweepstakes
Congratulations to the four winners of Greater Nevada Credit Union's Spring Training Trip Sweepstakes: GNCU members Mary Armstrong and Thomas Paxson, and Aces season ticket holder Bob Lariviere, and Aces Fan Calli Wilsey. Have fun on your trip in March at Salt River Fields at Talking Stick in Scottsdale, AZ, and thanks to everyone who entered to win. Learn more about special events and promotions at Greater Nevada Field.
Announcing Greater Nevada Credit Union’s Financial Education Center!
You now have free access to a series of interactive modules covering hot financial topics like saving, investing, credit scores, mortgages, and identity protection. These short, self-paced programs focus on helping you learn how to take greater control of your finances. They also help you put that knowledge to work with simple yet effective action plans that include budgeting and planning tools.
And since we know you’re busy, this system is designed to stay on the go with you. Courses are available online, including mobile and tablet, take only 2 to 7 minutes each, and are available in both English and Spanish.
So whether your goal is to get out of debt, build your savings, invest in your future, or protect what you have, it’s easy to get the guidance you need. Click here to get started now.
January 24, 2017 Proclaimed "Greater Nevada Credit Union Day"
On January 24, 2017, Greater Nevada Credit Union will celebrate 68 years of serving the region, along with a proclamation from the City of Reno designating the date as “Greater Nevada Credit Union Day”.
The proclamation acknowledges the credit union’s USDA Lender of the Year Award, the first given to any Nevada based financial institution or credit union. GNCU is also recognized for its community support to organizations such as Special Olympics of Northern Nevada, Habitat for Humanity, and Salvation Army; and ongoing sponsorship of the University of Nevada Marching Band and Greater Nevada Field.
GNCU Named USDA 2016 National Lender of the Year
Greater Nevada Credit Union (GNCU) was recently named the 2016 National Lender of the Year by the Unites States Department of Agriculture (USDA) after GNCU obligated over $120 million in loans, all guaranteed by the agency's Business and Industry Guaranteed Loan Program. The award was announced by Agriculture Deputy Under Secretary Lisa Mensah on Oct. 28 at the National Rural Lender's Association Conference in Washington, D.C., during part of USDA's observance of National Cooperatives Month.
On Nov. 18, Nevada’s USDA Rural Development Business Programs Director Herb Shedd applauded the credit union's efforts at a press announcement at Greater Nevada Field, of which Greater Nevada Credit Union is the title sponsor.
For more information, click here to read the feature in Northern Nevada's Business Weekly.
Fraudulent Text Messages Reported from GNCU Members
It has been reported that a few of our members have received fraudulent text messages for debit card alerts. Fraudulent phone numbers to be on alert for are 855-340-1398, 844-906-0819 and 844-906-0773.
The reported fraudulent messages list a contact number. Please always double check that the contact number is in fact Greater Nevada's. Our member service phone number is 775-882-2060 and our toll-free number is 800-421-6674. If a text message lists a different number, do not call it. Please note that GNCU would never text out personal information regarding your account or card. If you think you have received a fraudulent message, please contact our member service team.
Members should also be on alert for fraudulent text messages from the National Credit Union Association (NCUA). The message reads: "National Credit Union Administration Alert for (recipient's phone number). Contact 844-234-5445."
These texts are not communications from NCUA. The agency does not seek personal information through the internet or on the telephone.
NCUA operates an online Fraud Prevention Center that offers information about avoiding frauds and scams on its MyCreditUnion.gov website.